FAQ

How can I learn more about a piece?

Open Product details on the listing for dimensions and care guidance. For questions about a specific piece or finish, email support@grandfranc.com.

How do I track my order?

Visit Track Your Order or follow the link in your shipping confirmation email.

Can I return or exchange my purchase?

Returns and exchanges are accepted within 14 days of delivery. See our returns policy for details.

What does the warranty cover?

See our warranty policy for coverage and how to request a replacement.